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Cookie Policy

Last Updated: 21 April 2025

This page explains how Trustlee uses cookies on our website, what each type does, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work properly and to provide information to the site owner.

Cookies do not give us access to your computer or any personal information beyond what you choose to share. You can control how cookies are used through your browser settings or the preference panel below.

Our website uses a modest set of cookies — mostly to remember that you've seen our cookie notice and to understand how pages are being used, in aggregate.

Cookie Types We Use

Essential Cookies

Always Active

Required

These cookies are necessary for the website to function. They handle basic operations such as remembering your cookie consent preference. They cannot be turned off.

Examples: cookieConsent (localStorage) — stores your preference. Duration: persistent until cleared.

Analytics Cookies

Optional

These help us understand how visitors use our website — which pages are visited most and how people arrive. Data is collected in aggregate and does not identify individuals.

Examples: page view tracking, referral source. Duration: up to 13 months.

Marketing Cookies

Optional

These cookies may be set by third-party advertising services to understand the effectiveness of our outreach. We use these sparingly and do not share data for ad targeting.

Examples: campaign tracking. Duration: up to 90 days.

Preference Cookies

Optional

These remember your choices on the site — such as language or region — so you don't need to set them again on return visits.

Examples: locale, display preferences. Duration: up to 12 months.

Third-Party Cookies

Some pages on our website embed services from third parties, which may set their own cookies:

  • Google Analytics — helps us measure traffic patterns. Governed by Google's privacy policy.
  • Google Maps — embedded on our contact page. May set cookies when you interact with the map.

We have no direct control over third-party cookies. You can review their respective privacy and cookie policies for full details.

Cookie Duration

Session Cookies

Exist only while your browser tab is open. They are removed automatically when you close the browser.

Persistent Cookies

Remain on your device for a set period — typically between 30 days and 13 months — or until you delete them manually.

Managing Cookies in Your Browser

You can also manage or remove cookies directly through your browser settings. Click a browser below for instructions:

Google Chrome

1. Click the three dots (⋮) in the top-right corner and select Settings.

2. Go to Privacy and securityCookies and other site data.

3. Choose your preferred cookie setting or click See all cookies to delete specific items.

Mozilla Firefox

1. Click the three lines (≡) in the top-right corner and select Settings.

2. Navigate to Privacy & Security.

3. Under Cookies and Site Data, click Manage Data to view or remove cookies.

Apple Safari

1. Open Safari and click Preferences (or Settings on newer versions).

2. Go to the Privacy tab.

3. Click Manage Website Data to view or remove stored cookies.

Microsoft Edge

1. Click the three dots (…) in the top-right corner and select Settings.

2. Go to Cookies and site permissionsCookies and site data.

3. Toggle the options or click See all cookies to manage individual entries.

Mobile Browsers

On mobile, cookie settings are usually found in the browser app's SettingsPrivacy or Site Settings section. The exact path varies by browser version and operating system. On iOS, Safari privacy settings are also accessible through iPhone SettingsSafari.

Your Rights

  • Withdraw consent at any time — use the preference panel above or your browser settings to change or remove your choices.
  • Request information — you may ask us what data we hold about you by emailing [email protected].
  • Impact of disabling cookies — turning off non-essential cookies will not affect your ability to browse or make an enquiry. Essential cookies are required for the contact form and cookie notice to work.

Contact for cookie matters

Trustlee — 8 Jalan Padungan, 93100 Kuching, Sarawak, Malaysia

[email protected]